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Legal

Terms and Conditions

The rules of our website and our text messaging programme, including how to opt out.

Last updated October 21, 2026

About these terms

These terms govern your use of this website and your participation in the text messaging programme operated by Cater2U Home Care Service LLC. By using this website or opting in to our text messages, you agree to them.

Consent for SMS communication

Information obtained as part of the SMS consent process will not be shared with third parties.

Consent to receive text messages from Cater2U Home Care Service LLC is collected through an opt-in checkbox on the forms on this website. That checkbox is never pre-ticked, and ticking it is never required. You may give us your phone number without agreeing to receive text messages, and we will contact you by phone or email instead.

Types of SMS communications

If you have consented to receive text messages from Cater2U Home Care Service LLC, you may receive text messages related to the following:

Clients and their families

  • Confirmation of a scheduled care assessment or appointment
  • Reminders about upcoming visits, and notice of any change to a scheduled visit
  • Updates about your caregiver or care schedule
  • Responses to an enquiry you sent us
  • Notices about medical equipment deliveries or collections
  • Service notices, such as a weather related change to service

Job applicants

  • Updates on the status of your application
  • Interview scheduling and reminders
  • Onboarding information and employment related updates
  • Shift availability and scheduling messages

Standard messaging disclosures

  • Message and data rates may apply.
  • Message frequency will vary.
  • You can opt out at any time by texting STOP.
  • For assistance, text HELP.
  • For more information, see our Privacy Policy and these Terms and Conditions.
  • Carriers are not liable for delayed or undelivered messages.

How to opt out

Reply STOP to any message from us and you will be unsubscribed. You will receive one final message confirming that you have been removed, and no further messages after that. You can also ask us to remove you by phone or email using the details below. Opting out of text messages does not affect your care in any way, and we will simply contact you by phone or email instead.

Use of this website

The information on this website is provided for general information about our services. It is not medical advice, and it is not a substitute for speaking to a doctor, nurse or other qualified clinician about an individual situation. Cater2U provides non-medical support services and does not diagnose, treat or provide medical care.

We work to keep this website accurate and up to date, but we do not warrant that every detail is free from error at every moment. Service availability, coverage areas and pricing can change.

Intellectual property

The content, branding and design of this website belong to Cater2U Home Care Service LLC unless stated otherwise. You may read, print and share pages for your own personal or family use. Please ask before republishing anything.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed. Continuing to use the website or our messaging programme after a change means you accept the updated terms.

Contact us

Not sure where to start?

Most families are not. Call us and we will talk it through, with no pressure and no obligation. If we are not the right fit, we will say so and point you somewhere better.

Call 463-277-4092